Supply Chain Rick Watson Supply Chain Rick Watson

Why Does Lousy Fulfillment Tank Revenue?

Recent Forrester data reveals significant performance differences between high and low maturity 3PLs, with top providers showing notable improvements in fulfillment costs, on-time delivery rates, and pick-to-ship cycle times. Dive deeper into this topic and learn how to improve your fulfillment strategies in our detailed article.

Read More
Consulting Rick Watson Consulting Rick Watson

Personalization Is Overrated: Won't Save Your Business

Amidst the hype surrounding 'personalization' in business, it's time to reconsider its true impact. Contrary to popular belief, shared experiences and compelling offers often trump personalized marketing tactics. In this article, we delve into why business fundamentals like inventory management and offer quality matter more than ever in today's retail and eCommerce landscape.

Read More