eCommerce Organization Design

Transform and Grow Your Organization

Leading You Down The Right Path

Intended to help transform an organization and set it on a path for growth, RMW eCommerce organization design process assists in the following areas:

  • Defining which roles are needed

  • Setting salary and bonus requirements

  • Building job descriptions for any roles

  • Setting the proper KPIs for each role

  • Assisting with job interviews to screen the right candidates

  • Assisting with employee onboarding

Join the world’s top brands and retailers

Areas of Focus

People form the foundation of any organization.

A company’s poor personnel decisions cannot be hidden by improved processes, better technology, or completing work faster.

High-performing organizations are only built from the combination of great people, process, technology, and data.

To short-circuit this by “muscling through” challenges is always short-lived.

Well-run organizations are always better positioned to capture new, profitable revenue streams.

HIRING & RETENTION

  • Are we hiring at the pace required to meet the demands of the business?

  • Is the organization staffed for success?

TEAM STRUCTURE

  • Is a high-quality management team in place?

  • Are the teams organized around business priorities

QUALITY STANDARDS

  • “Knowing what good looks like”

  • Teams are self-motivated and continuously improve 

MENTORSHIP

  • Access to internal and external resources that help employees make better decisions.

Our Approach

  • In-Depth Organization Analysis

    The main goal of this portion of the engagement is to gain an in-depth understanding of the organization and its processes. We will speak to several key stakeholders to assess the strengths and weaknesses of leaders/employees.

    Talent and quality decision-making are the foundations of any high-performing organization.

  • Organization Design

    RMW Commerce will give a set of recommendations on how to improve the existing organization design. Sometimes we will discover leaders are not the right fit for their current role and would be best suited elsewhere. Our #1 focus here is to develop a plan where talent and teams are set to optimize the business.

  • Implementation

    During implementation, we will help with the transition and implementation of the organization roadmap. Key tasks include: attracting, mentoring, and retaining high-quality talent and teams.

“Making the Right Things Happen”

“Rick and his team focused on exactly what we needed and met the tight timelines that due diligence often requires.”

Jason Caldwell
CEO, GracoRoberts

"Rick is an action-oriented CEO who prefers rolling up his sleeves and making the right things happen.”

Nolin Lechasser
CMO, Brainrider

“Rick Watson is a gem and best-in-class expert in the E-Commerce world. His references come across as a “Who’s Who” in the world of E-Commerce, and they are all accurate.”

Effy Zinkin
COO, General Counsel of WHP Global

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