Strategic Retainer

Receive ongoing guidance and perspective from eCommerce experts

Breakthrough Advice On-Demand

Serving as an additional advisory period after the completion of an initial engagement, RMW provides “all-access” to a team of experts during the period of the strategic retainer.

Join the world’s top brands and retailers

See What’s Included

Strategic Retainers add an additional period of guidance after an initial engagement. Potential topics that could be advised on during this period might include:

Introductions to software and service providers in our network.

Follow-up or tuning questions about the implementation of an audit.

Advice and guidance on agency proposals.

Opinions and advice on team structure or hiring.

Learn About Our Approach

You receive “All-access” to assigned RMW Commerce team members during the period of the retainer via e-mail.

E-mail response time is guaranteed to be within 24 hours.

Meetings will be scheduled at times mutually agreed upon between the parties.

The substance of the retainer is limited to “brains and advice”, and are not an extra “pair of hands” to perform work.

“Making The Right Things Happen”

“Rick and his team focused on exactly what we needed and met the tight timelines that due diligence often requires.”

Jason Caldwell
CEO, GracoRoberts

"Rick is an action-oriented CEO who prefers rolling up his sleeves and making the right things happen.”

Nolin Lechasser
CMO, Brainrider

“Rick Watson is a gem and best-in-class expert in the E-Commerce world. His references come across as a “Who’s Who” in the world of E-Commerce, and they are all accurate.”

Effy Zinkin
COO, General Counsel of WHP Global

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When growth is elusive, I am an expert at asking incisive questions to surface the real issues and then present straightforward ideas that your team can actually implement.

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